Warranty & Guarantee Policy
Our Commitment to Quality
At SmartPursue, we believe that smart kitchen gadgets should be durable, reliable, and built to last. We take pride in offering high-quality, innovative kitchen tools that simplify your cooking experience. To ensure customer satisfaction and confidence in every purchase, we provide a comprehensive warranty and guarantee policy. Whether you're buying a digital food scale, an electric chopper, or a smart coffee maker, we stand behind our products with hassle-free replacements, repairs, and refunds when applicable.
Read on to learn about our warranty coverage, claim process, and 30-day satisfaction guarantee to shop with peace of mind.
Warranty Coverage
Most of our smart kitchen gadgets come with a 3 to 12-month limited warranty, depending on the product. This warranty covers:
✔ Manufacturing defects
✔ Malfunctions under normal use
✔ Product failure due to quality issues
If your product experiences any of the above issues within the warranty period, we will offer a replacement or repair at no extra cost.
What’s Not Covered?
Our warranty does not cover:
❌ Accidental damage (drops, spills, or misuse)
❌ Damage from improper use or modifications
❌ Normal wear and tear
❌ Unauthorized repairs or alterations
For best performance, always follow the care and maintenance instructions provided with your product.
How to Claim Your Warranty
If you experience any issues with your purchase, follow these steps:
1️⃣ Contact Us – Reach out via Phone: +1 323 522 5342 or email us with your order number.
2️⃣ Provide Proof – Share photos or videos of the issue for faster processing.
3️⃣ Approval & Resolution – Once verified, we will process a repair, replacement, or refund as applicable.
30-Day Satisfaction Guarantee
We want you to love your SmartPursue purchase! That’s why we offer a 30-day money-back guarantee. If you're not 100% satisfied with your gadget, you can return it within 30 days of delivery for a full refund or exchange.
Return Conditions:
✔ The item must be unused and in its original packaging
✔ Return shipping costs may apply unless the item is defective
For full details, check our Return & Refund Policy.
Need Help?
If you have any questions about your warranty or guarantee, feel free to contact our support team. We’re here to help!
📞 Phone: +1 323 522 5342
📩 Email: Support@SmartPursue.com