Warranty & Guarantee Policy
Our Commitment to Quality
At SmartPursue, we believe that smart kitchen gadgets should be durable, reliable, and built to last. We take pride in offering high-quality, innovative kitchen tools that simplify your cooking experience. To ensure customer satisfaction and confidence in every purchase, we provide a comprehensive warranty and guarantee policy. Whether you're buying a digital food scale, an electric chopper, or a smart coffee maker, we stand behind our products with hassle-free replacements, repairs, and refunds when applicable.
Read on to learn about our warranty coverage, claim process, and 30-day satisfaction guarantee to shop with peace of mind.
ย
Warranty Coverage
ย
Most of our smart kitchen gadgets come with a 3 to 12-month limited warranty, depending on the product. This warranty covers:
โย Manufacturing defects
โ Malfunctions under normal use
โ Product failure due to quality issues
ย
If your product experiences any of the above issues within the warranty period, we will offer a replacement or repair at no extra cost.
ย
Whatโs Not Covered?
ย
Our warranty does not cover:
โ Accidental damage (drops, spills, or misuse)
โ Damage from improper use or modifications
โ Normal wear and tear
โ Unauthorized repairs or alterations
ย
For best performance, always follow the care and maintenance instructions provided with your product.
ย
How to Claim Your Warranty
ย
If you experience any issues with your purchase, follow these steps:
1๏ธโฃ Contact Us โ Reach out via Phone: +1 323 522 5342 or email us with your order number.
2๏ธโฃ Provide Proof โ Share photos or videos of the issue for faster processing.
3๏ธโฃ Approval & Resolution โ Once verified, we will process a repair, replacement, or refund as applicable.
ย
30-Day Satisfaction Guarantee
ย
We want you to love your SmartPursue purchase! Thatโs why we offer a 30-day money-back guarantee. If you're not 100% satisfied with your gadget, you can return it within 30 days of delivery for a full refund or exchange.
ย
Return Conditions:
โ The item must be unused and in its original packaging
โ Return shipping costs may apply unless the item is defective
ย
For full details, check our Return & Refund Policy.
ย
Need Help?
If you have any questions about your warranty or guarantee, feel free to contact our support team. Weโre here to help!
๐ Phone: +1 323 522 5342
๐ฉ Email: Support@SmartPursue.com