Warranty & Guarantee Policy

Our Commitment to Quality

At SmartPursue, we believe that smart kitchen gadgets should be durable, reliable, and built to last. We take pride in offering high-quality, innovative kitchen tools that simplify your cooking experience. To ensure customer satisfaction and confidence in every purchase, we provide a comprehensive warranty and guarantee policy. Whether you're buying a digital food scale, an electric chopper, or a smart coffee maker, we stand behind our products with hassle-free replacements, repairs, and refunds when applicable.

Read on to learn about our warranty coverage, claim process, and 30-day satisfaction guarantee to shop with peace of mind.

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Warranty Coverage

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Most of our smart kitchen gadgets come with a 3 to 12-month limited warranty, depending on the product. This warranty covers:

โœ”ย Manufacturing defects
โœ” Malfunctions under normal use
โœ” Product failure due to quality issues

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If your product experiences any of the above issues within the warranty period, we will offer a replacement or repair at no extra cost.

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Whatโ€™s Not Covered?

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Our warranty does not cover:
โŒ Accidental damage (drops, spills, or misuse)
โŒ Damage from improper use or modifications
โŒ Normal wear and tear
โŒ Unauthorized repairs or alterations

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For best performance, always follow the care and maintenance instructions provided with your product.

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How to Claim Your Warranty

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If you experience any issues with your purchase, follow these steps:
1๏ธโƒฃ Contact Us โ€“ Reach out via Phone: +1 323 522 5342 or email us with your order number.
2๏ธโƒฃ Provide Proof โ€“ Share photos or videos of the issue for faster processing.
3๏ธโƒฃ Approval & Resolution โ€“ Once verified, we will process a repair, replacement, or refund as applicable.

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30-Day Satisfaction Guarantee

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We want you to love your SmartPursue purchase! Thatโ€™s why we offer a 30-day money-back guarantee. If you're not 100% satisfied with your gadget, you can return it within 30 days of delivery for a full refund or exchange.

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Return Conditions:

โœ” The item must be unused and in its original packaging
โœ” Return shipping costs may apply unless the item is defective

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For full details, check our Return & Refund Policy.

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Need Help?

If you have any questions about your warranty or guarantee, feel free to contact our support team. Weโ€™re here to help!

๐Ÿ“ž Phone: +1 323 522 5342
๐Ÿ“ฉ Email: Support@SmartPursue.com