Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at Support@dgcshop.com.

General

SmartFusion is an online store specializing in smart kitchen gadgets designed to make cooking easier, faster and more enjoyable. We curate high-quality, innovative products that help you save time, improve efficiency and enhance your culinary experience. Whether you need automatic stirrers, digital measuring tools, electric food processors or space-saving storage solutions, we offer a variety of smart gadgets to simplify kitchen tasks. Our goal is to provide customers with the latest kitchen technology at affordable prices, ensuring that home cooking remains fun and effortless.

We currently ship to multiple countries, including the USA, Canada, Australia, New Zealand, the UK, France, Qatar and Dubai. If your country is not listed at checkout, please reach out to our customer service team to confirm shipping availability. We are continuously working to expand our shipping destinations, so stay updated by subscribing to our newsletter or checking our website. If you're unsure whether we can deliver to your location, feel free to contact us before placing your order.

If you need assistance, our customer support team is happy to help! You can reach us via:

  • Phone Number: +1 323 522 5342
  • Email: Support@DGCshop.com
  • Contact Form: Available on our website under the “Contact Us” page.
  • Live chat: Available on Online Store

Smart kitchen gadgets are revolutionizing home cooking by making meal prep faster and more efficient. In 2025, some of the must-have gadgets include automatic stirrers, smart food scales, digital measuring cups, electric vegetable choppers, and one-touch coffee makers. These products save time, reduce effort, and enhance cooking precision. At Smart Fusion, we curate the latest and most innovative kitchen gadgets to help you cook smarter, not harder. Explore our collection to find the perfect tools for your kitchen!

Yes! Smart kitchen gadgets can save you time, reduce food waste and make cooking more enjoyable. Devices like automatic peelers, multi-functional blenders, smart air fryers and digital thermometers ensure consistent results while minimizing manual effort. Whether you’re a home chef or just looking for easier meal prep, investing in high-quality kitchen gadgets can enhance your cooking experience. Smart Fusion offers a range of affordable and efficient tools designed to simplify your time in the kitchen.

Yes! At Smart Fusion, we stand behind the quality of our smart kitchen gadgets. Most of our products come with a warranty ranging from 90 to 360 Dayss, depending on the item. If your gadget has a manufacturing defect or stops working under normal use within the warranty period, we will offer a replacement or repair at no extra cost. To make a warranty claim, simply contact our support team with your order details and a description of the issue. Please note that warranties do not cover accidental damage, improper use or normal wear and tear. For full details, visit our Warranty & Guarantee Policy page.

Payments

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support PayPal for a secure and convenient checkout process. Your payment information is encrypted and protected to ensure a safe transaction. At this time, we do not accept cash-on-delivery (COD) or direct bank transfers. If you experience any issues while making a payment, please try using a different payment method or contact our support team for assistance.

Returns

Yes, we offer a hassle-free return and refund policy. If you receive a defective, damaged, or incorrect item, you may request a return or replacement within 30 days of receiving your order. The item must be unused and in its original packaging to qualify for a return. Once we receive and inspect the returned product, we will process your refund or send a replacement as per your request. Please note that return shipping costs may be the responsibility of the customer unless the return is due to our error. For complete details, please check our Return Policy page.

Shipping

Shipping times vary based on the destination and the product ordered. Most orders are processed within 1-3 business days and delivered within 4-15 business days, depending on your location and local postal services. Delays may occur due to factors beyond our control, such as customs clearance or shipping disruptions. Once your order is shipped, you will receive an email with tracking details to monitor your package’s progress. If your order hasn’t arrived within the estimated timeframe, please contact our support team and we will assist you in tracking your package.

Once your order has been shipped, we will send you a confirmation email with a tracking number and a link to track your shipment. You can enter the tracking number on our tracking page or directly on the courier’s website to check the real-time status of your delivery. If you do not receive a tracking number within a few days of placing your order, please check your spam folder or reach out to us. In case your tracking status hasn’t updated in a while, it could be due to processing at a logistics center or customs clearance. If you need further assistance, feel free to contact our customer support.