📌 Frequently Asked Questions (FAQ)
🛍 Ordering & Payment
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, PayPal, and other secure payment options for a smooth checkout experience.
Q: Can I modify or cancel my order after placing it?
A: Yes! You can modify or cancel your order within 12 hours after purchase. Contact our support team as soon as possible.
Q: How do I apply a discount code?
A: Simply enter your discount code at checkout, and the total will be updated automatically.
🚚 Shipping & Delivery
Q: How long does shipping take?
A: Shipping times vary by location:
- USA, Canada, UK, Australia: 5-15 business days
- Europe: 7-18 business days
- Rest of the World: 8-25 business days
Q: How can I track my order?
A: Once your order ships, you will receive a tracking number via email. You can track your package through our Order Tracking page.
Q: Do you offer free shipping?
A: Yes! We provide free worldwide shipping on all orders.
🔄 Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day hassle-free return policy. If you're not satisfied, you can return the item in its original condition for a refund or exchange.
Q: How do I request a return?
A: Contact us through our support page with your order details, and we’ll guide you through the return process.
Q: When will I receive my refund?
A: Once we receive and inspect your returned item, we’ll process your refund within 3-5 business days.
📞 Customer Support
Q: How can I contact customer support?
A: You can reach us via our Contact Us page or email us at [email protected] We respond within 24 hours.
Q: Do you have live chat support?
A: Yes! Our live chat support is available during business hours for instant assistance.
💡 Product & Warranty
Q: Are your products covered by a warranty?
A: Yes! Most of our products come with a one-year warranty for defects and malfunctions.
Q: How do I use my smart kitchen gadgets?
A: Each product comes with an instruction manual. If you need additional help, check our product guides or contact support.
✨ Still have questions? Contact us anytime we’re here to help! 🚀