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Frequently Asked Questions
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What is the estimated delivery time for my order?
We aim to process and ship all orders within 1–3 business days. Delivery times vary depending on your location and shipping method, typically taking between 4–15 business days for most regions.
Do you offer international shipping?
Yes, we offer free international shipping to most countries, including the USA, Canada, Australia, UK, EU countries, Qatar, Dubai, and more. Delivery times may vary depending on your location, typically taking 7–15 business days.
What is your return and refund policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. If your product arrives damaged or defective, please contact our support team immediately for a replacement or refund.
Is there a warranty on your products?
Yes, most of our products come with a up to12-month warranty against manufacturing defects. Please refer to the specific product description for warranty details or contact us for additional information.
How can I track my order?
Once your order is shipped, we’ll email you a tracking number and a link to track your package online. You can also check the status of your order on our website under the "Track Your Order" section.
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